DELIVERING
REAL RESULTS
TO REAL CLIENTS

Challenge: Extraordinary growth meant demands outpaced the organisation’s capacity and ability to meet client commitments. The organisation was stuck in a spin-cycle of legacy operating models, inefficient processes and an ageing technology estate. It had several failed attempts at business transformations when we were engaged. It was under immense political and economic pressure to lift its standards.

Solution: The NorthPoint team immersed itself in the client’s processes to understand what was really happening. We coached the executive team to create alignment and facilitated the co-design of strategic initiatives that would build internal capability while minimising organisational disruption.

Result: The client successfully completed a whole-of-business transformation which removed the stagnation which had stopped it evolving. The executive team was aligned on its collective pressures and their solutions. And the client was empowered to continue adapting, evolving and growing.

Challenge: Extraordinary growth meant demands outpaced the organisation’s capacity and ability to meet client commitments. The organisation was stuck in a spin-cycle of legacy operating models, inefficient processes and an ageing technology estate. It had several failed attempts at business transformations when we were engaged. It was under immense political and economic pressure to lift its standards.

Solution: The NorthPoint team immersed itself in the client’s processes to understand what was really happening. We coached the executive team to create alignment and facilitated the co-design of strategic initiatives that would build internal capability while minimising organisational disruption.

Result: The client successfully completed a whole-of-business transformation which removed the stagnation which had stopped it evolving. The executive team was aligned on its collective pressures and their solutions. And the client was empowered to continue adapting, evolving and growing.

Challenge: Extraordinary growth meant demands outpaced the organisation’s capacity and ability to meet client commitments. The organisation was stuck in a spin-cycle of legacy operating models, inefficient processes and an ageing technology estate. It had several failed attempts at business transformations when we were engaged. It was under immense political and economic pressure to lift its standards.

Solution: The NorthPoint team immersed itself in the client’s processes to understand what was really happening. We coached the executive team to create alignment and facilitated the co-design of strategic initiatives that would build internal capability while minimising organisational disruption.

Result: The client successfully completed a whole-of-business transformation which removed the stagnation which had stopped it evolving. The executive team was aligned on its collective pressures and their solutions. And the client was empowered to continue adapting, evolving and growing.